Last updated: January 2026

Overview

This Privacy Policy explains how Color Connection (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit our website, purchase our products, or interact with us online.

We are committed to protecting your privacy and handling personal information in a transparent, lawful, and respectful manner, in accordance with applicable Canadian and Québec privacy legislation.

Applicable Privacy Laws

This Privacy Policy is governed by and complies with:

• Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada

• Act Respecting the Protection of Personal Information in the Private Sector (Québec), as amended by Law 25 (formerly Bill 64)

• Applicable consumer protection and e-commerce regulations

Where required, we apply the highest standard of protection available under applicable law.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Name

• Email address

• Billing and shipping address

• Order details and purchase history

• Account information (if you create an account)

• Communications sent to us (emails, contact forms, support requests)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and interactions

• Date and time of access

• Cookies and similar tracking technologies

How We Use Your Information

We use personal information only for legitimate business purposes, including to:

• Process and fulfill orders

• Deliver digital downloads and services

• Communicate with you regarding purchases or support requests

• Send marketing emails only where consent has been provided

• Improve website performance and user experience

• Prevent fraud and maintain security

• Comply with legal and regulatory obligations

We do not use personal information for purposes unrelated to those described without obtaining additional consent where required.

Consent

We collect, use, and disclose personal information with your knowledge and consent, except where permitted or required by law.

Consent may be:

• Express (e.g., email opt-in checkboxes)

• Implied (e.g., providing information to complete a purchase)

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at the email address listed below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality

• Analyze site usage and performance

• Improve user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Third-Party Services and Platforms

We use trusted third-party service providers to operate our business, including:

• Payment processors (e.g., Stripe, PayPal, WooCommerce Payments)

• Email marketing platforms (e.g., Systeme.io or similar)

• Website hosting and analytics providers

• Online marketplaces (e.g., Etsy, Amazon)

These providers may process personal information on our behalf and are contractually required to protect it and use it only for authorized purposes.

Purchases made through third-party platforms are also subject to those platforms’ privacy policies.

International Transfers

Some service providers may store or process personal information outside of Canada, including in the United States or other jurisdictions.

Where information is transferred outside Québec or Canada, we take reasonable steps to ensure it receives a level of protection comparable to that required under applicable privacy laws.

Retention of Personal Information

We retain personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected

• Meet legal, accounting, or regulatory requirements

When information is no longer required, it is securely destroyed or anonymized.

Security Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

No method of transmission over the Internet is completely secure; however, we take appropriate measures to reduce risk.

Your Rights (Canada & Québec)

Subject to applicable law, you have the right to:

• Access your personal information

• Request correction of inaccurate or incomplete information

• Withdraw consent to certain uses

• Request deletion of personal information, where applicable

• Be informed of privacy practices and data governance

Residents of Québec also have additional rights under Law 25, including rights related to data portability and transparency.

To exercise your rights, contact us using the information below.

Privacy Officer 

In accordance with Québec law, Color Connection has designated a Privacy Officer responsible for ensuring compliance with privacy legislation.

Privacy Officer Contact:
Email: [INSERT PRIVACY EMAIL]

Requests will be addressed within the timeframes required by law.

Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. The most current version will always be posted on our website with the updated date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Color Connection
Email: [INSERT CONTACT EMAIL]
Province of operation: Québec, Canada

Clear answers to common privacy questions